![]() ![]() ![]() Double-click the downloaded graphics driver setup file and follow the on-screen instructions to complete the installation process.Open File Explorer and browse to the location where the downloaded file is saved.Click Download and save the file to your computer.Locate the latest Intel HD/UHD/Iris/Iris Pro/Iris Plus Graphics Driver (version 30.0.101.1338 A12 or newer.).Select the Operating System that is installed on the Dell computer.Or, click Browse all products and select your Dell computer from the catalog.Enter the Service Tag of the laptop and click Search. ![]() For more information, see the Dell knowledge base article Dell SupportAssist (formerly Dell System Detect): Overview and Common Questions. Follow the on-screen instructions to install Dell SupportAssist. Click Download and Install SupportAssist to auto-detect your Dell computer.(Devices such as non-Dell branded printers, docking stations, webcams, scanners, monitors, and so on.) NOTE: Drivers for third-party or non-Dell products must be downloaded from the device manufacturer's website. The Blue screen is stuck at 0% Complete.When the computer resumes from the screen turning off.A black screen appearing when the computer boots (warm or cold boot), resumes from sleep or hibernate.These computers may also have an issue with: No dump file is generated when the WHEA error occurs. The computers that are shown in the list below may experience a Windows Hardware Error Architecture (WHEA) uncorrectable error (See Figure.1) or the computer stops responding. WHEA Uncorrectable Error crash on the Latitude 5x80, 5x90, 7x80, 7x90 and Precision 3520Ĭertain Dell Latitude laptops and Dell Precision Mobile Workstations may experience an issue with a Windows Hardware Error Architecture (WHEA) Uncorrectable Error Blue Screen. ![]()
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